Help & Feedback

Customer Support

Have a question, spotted a bug, or want to send feedback? Let us know — fill in the details below and we'll pick it up.

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Frequently Asked Questions

Find quick answers to common questions about our games, multiplayer matches, and offline play.

Yes, all of our classic board games (including Ludo, Chess, Checkers, Bead 16, and Align It) are fully optimized for offline play. You can play against our adaptive AI without any internet connection.

Our games support both local two-player pass-and-play on a single device, and real-time online matchmaking. You can challenge friends directly or get matched with players around the world.

Yes. If you log in with Google Play Games or Apple Game Center, your stats, completed puzzles, ratings, and unlocked achievements are securely synced to the cloud and available on all your devices.

Please use the support request form above to submit your ticket. Be sure to select the correct game and provide as much detail as possible. Our team typically responds within 24 to 48 hours.